Provides a range of features that can streamline sales cycles, automate sales processes, nurture leads, and more. Customization, communication, and collaboration are some of its capabilities.
Freshdesk is a highly customizable software that allows users to customize fields, modules, roles and sales activities.
Features:
Task Management
Rules for Auto-Assignment
Sales Sequences – Automate sales sequences like calls, emails, and SMSes and personalize interactions to close more deals.
Workflows – Intelligent workflows make it easy to automate key business processes and tasks.
You can reduce manual dependency, save time and sell more.
Pros:
Easy setup and intuitive interface
Good Gmail integration
Cons:
Lacks some major enterprise features of bigger CRMs
Pricing:
Free
Growth Plan: $15/user per month
Pro: $39/user per month
Enterprise: $69/user per month
#7. Hubspot CRM
Best for inbound marketing.
HubSpot CRM handles all the details, including recording calls and logging emails. This makes it easy to sell more by allowing you to spend your time selling.
Features:
Automatic Enrichment and Company Database. HubSpot CRM allows you to access a vast database that contains millions of companies.
Integrations with other tools you already have. Gmail, Outlook for Windows, and Apple Mail are all possible integrations.
Fully integrated with HubSpot Marketing. HubSpot CRM and HubSpot Marketing are both based on the same inbound database. This means that all data is up-to-date in real-time. You can see the inbox and social media details about your contacts right from within your inbox.
Pros:
This is a great feature for searching companies.
It works in the background and does not interrupt the other tools.
This package includes all the popular Google features such as Gmail, Google Drive, and calendar.
This keeps all Client records in one place. We can also view feedback from clients.
Cons:
HubSpot cannot send emails to multiple companies simultaneously.
The free version does not have all the features.
Sidekick does not automatically update companies.
Pricing:
Starter: $45/month
Professional: $800/month
Enterprise: $3200/month
#8. Zendesk
Best for making customer service better. Zendesk CRM is a sales force automation tool that is designed to improve productivity, process, and visibility for sales teams.
Features:
Zendesk offers email-centric features such as activity reporting, email automation and sequencing, real-time push notifications, email tracking, email tracking, and an app for mobile devices.
Zendesk Sell includes a wide range of analytics and reporting tools.
Zendesk Sell is a great tool for sales teams who want to use old-fashioned sales call strategies. Zendesk Sell’s native dialler tool allows salespeople to make phone calls directly from their computers. It also streamlines outreach by automatically generating call lists and automating dialling.
With its pre-built dashboards, you can instantly gain actionable insights and view sales metrics.
Pros
Multiple templates to create sales emails.
A central dashboard that allows you to monitor and perform all sales-related activities.
Automate the engagement of leads by sequencing emails and tasks.
Mobile Sales CRM Application.
Robust customer support.
Cons
User Gamification needs to be more structured
Pricing:
Suite Team – US$ 49
Suite Growth – US$ 79
Suite Professional – US$ 99
#9. Keap
Best for small- to medium-sized businesses. Keap CRM (formerly Infusion soft) is an intuitive CRM tool that helps you convert more clients and collect more leads.
Features:
Keap offers a comprehensive set of email marketing tools. Keap offers delivery features such as A/B testing and auto-spam tools. Intelligent email sends are also available based on proven algorithms and emerging trends.
The Kanban-style Kanban pipeline allows you to track all opportunities throughout the sales process from one place.
Keap’s small-business client management software is powered by marketing and sales automation. This allows you to optimize customer experiences and manage your day-to-day operations.
The Advanced Automations Builder allows you to customize your sales and marketing processes in order to achieve predictable and repeatable growth. It includes advanced nurture sequences and personalization response triggers.
Pros:
Keap is a completely customizable platform.
Automation is simple to set up.
It allows integration of the programs such as PayPal.
Cons:
For any business, the 500 contact limit is quite low. Your monthly expenses will increase quickly once you reach this limit.
Pricing:
Pro – $129/month
Max – $199/month